Cognitive Dissonance

Psychological discomfort associated with holding conflicting beliefs or with acting in a way that conflicts with one’s beliefs.

Context

Cognitive dissonance theory examines how people respond to such inconsistency. A response can involve changing an action, revising a belief, or finding a justification.

The term is useful when examining a gap between what someone values and what they do.

Examples

  • A person values saving money but buys an expensive gadget, then emphasizes its usefulness to feel better about the purchase.

References

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